FAQs
Common questions, answered.
How independent auctioneering and training works, what to expect on the day, and how to get started with The Auction Company.
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General11
Are you affiliated with any one real estate agency?
No. We are deliberately independent so that we can work with multiple agencies without conflict. Our loyalty on auction day is to the vendor and to the agent who has engaged us.
Are you an independent auctioneer service?
Yes. The Auction Company is independent of any single real estate agency and/or auction house. We work as specialist auctioneers across Melbourne and Victoria, and directly with vendors who want a specialist for their campaign.
Can we meet the auctioneer before the campaign?
We recommend it! Every booking includes a pre-auction briefing by phone with the lead agent to develop a strategy and help us tailor the call to the property. Your auctioneer can also attend your final vendor meeting by phone or video call to introduce themselves, subject to an invitation by the lead agent.
Do you only call auctions in Melbourne?
We are Melbourne based, and can travel across Victoria for on-site auctions. We also conduct boardroom and online auctions if an on-site auction is not practical. We are open to enquiry for interstate engagements.
Do you publish your auction results?
We collate auction data for market analysis and confidential reporting to our auction clients. However, we do not publish individual results publicly, out of respect for the people involved in each transaction.
How do I get a quote?
Get in touch with our team via our contact form and we'll respond within 1 business day. Please give us as much information as possible to respond with an accurate quote and guidance on how we can best assist you.
How do you measure a successful auction?
Success isn't only about selling under the hammer — it's about ensuring the team execute their roles effectively, all buyers and bidders are serviced, spectators leave impressed with the auction delivery, the vendor feels comfortable and that the correct strategy has been implemented to either sell for the highest price or setup the property for the best possible outcome afterwards. There are so many ways to measure success but of course where we can, pushing for the highest price is always at the centre of it all.
What is your approach to vendor advocacy on the day?
We act in their best interest, aiming to extract every bid possible and providing honest advice as required.
What sets you apart from in-house agency auctioneers?
Specialisation. An in-house auctioneer may call a handful of auctions a month alongside other duties. We do it more. The repetition adds up - bidder psychology, presence and post-auction negotiation all sharpen with volume.
When was The Auction Company founded?
The Auction Company was established in 2017 to give Melbourne agencies and vendors a dedicated independent auctioneer service for both residential and commercial property markets. Our team brings together over five decades of combined industry experience and a passion for the craft of auctioneering.
My question isn’t answered here. Who can I ask?
Please get in touch with us at admin@theauctioncompany.com.au or call 9834 6034, and we'll be happy to help.
Our team8
Can we request a specific auctioneer?
You're welcome to let us know your preferred auctioneer when you book. We'll do our best to accommodate your request, subject to availability.
Can you guarantee my preferred auctioneer?
We'll always do our best to find a date and time that suits both you and your preferred auctioneer when you request a booking. However, we can't guarantee their availability, as this is subject to their existing schedule.
Do you have female auctioneers?
Visit the "Our Team" section to meet our auctioneers.
Do you train auctioneers internally?
Yes. We provide our auctioneers with mentoring and ongoing feedback. Every auction is recorded and their auction performance is reviewed periodically. The Auction Company standard is high, and no auctioneer is exempt from the work required to maintain this.
How can I work with The Auction Company?
If you'd like to recruit our services, head to our booking page and submit a booking request. Our team will get back to you within one business day. If you're someone looking to be an auctioneer with our team, please submit an inquiry form and one of us will contact you.
Who supports the campaign behind the scenes?
Our operations team works alongside our auctioneers to make sure they're fully prepared for every auction. They manage your booking, handle any requests after booking (e.g. rescheduling or cancellations), and collect core auction documents like contracts and vendor statements. This means your auctioneer can focus on the call, while our team looks after everything else.
Who will be my auctioneer on auction day?
Your auctioneer will be allocated at the time of booking. If a situation arises where your auctioneer cannot attend (e.g. your auctioneer is sick), we will advise you as soon as possible and work with you to allocate another auctioneer. Visit the "Our Team" section for more information on our auctioneers.
Who will be there on auction day?
Your auctioneer will be allocated when your booking is confirmed. You are welcome to note a preferred auctioneer on your booking request and we will do our best to accommodate it, subject to availability. Whether you have a hand in choosing them or not, you can be confident that all of our auctioneers operate to The Auction Company's standard.
Auctioneer services23
Are quotes obligation-free?
Yes, quotes are obligation free. Contact us today to speak further.
Are the auction results publicly available?
Most results are available in the public domain, however some results are kept confidential from time to time by request of the seller.
Are your auctions conducted in person or online?
Nearly all of our auctions are conducted in person. However, there are circumstances where our customers require an online auction. We can assist with this too if you need it. Please indicate this at the time of booking.
Can I add Audio-Visual services later?
Yes, though this is subject to availability. The more notice you can give us, the better — last-minute additions can't be guaranteed.
Can I book an online auction?
Yes, we can facilitate an online auction for you. Simply indicate this requirement when booking (tick the relevant box on your booking form). Please note that additional fees apply for the setup and running of online auctions.
Can you handle online auctions?
Yes. We are equipped to handle online auctions in certain circumstances. Please note online auctions incur an additional fee for technical setup and staffing. For more information contact the team.
Do you bundle services for repeat agency clients?
Please get in touch with us directly to discuss your needs and we'd be happy to consider an arrangement that works in the best interest of both companies.
Do you call both residential and commercial auctions?
Yes. We auction both commercial and residential property. Commercial work includes office, retail, industrial, childcare, medical, mixed-use and development sites. Residential includes houses, apartments, townhouses, and rural/lifestyle.
Do you call online-only auctions?
Yes. We have the resource to handle setting up and running an online auction. Get in touch with us for more details. Additional fees may apply.
Do you handle mortgagee and receiver sales?
Yes. Some of our team have extensive experience with conducting mortgagee-in-possession and receiver or liquidator auctions. Notify us of the situation and we can allocate one of our specialists.
Do you have a minimum bid increment for each property?
The minimum bid increment is normally set by the auctioneer on the day. They will guide bidders on the increment at the time and this can vary during the auction. Understandably, this is regulated based on the circumstance of the auction and our specialist auctioneers are well equipped to determine the appropriate increments to ensure the best outcome on the day.
How do I book Audio-Visual services for my auction?
Please indicate your AV requirements at the time of booking, so we can notify our AV team and ensure they have enough notice to resource your auction.
How do you determine the starting bid for a property?
Your auctioneer will work together with the sale representative, considering feedback from interested buyers, to determine a fair and reasonable start. The auctioneer will typically provide a guide to the crowd, but if a buyer wants to start the bidding we will work with them to commence the bidding, so long as the opening bid is reasonable. Every auction is different.
How do you determine the starting bid?
Your auctioneer will work together with the sale representative, considering feedback from interested buyers and the vendor's reserve price, to determine a fair and reasonable start. Determining a starting bid cannot be made until all information has been collated towards the end of the campaign.
How do you handle disputes or conflicts during an auction?
If a dispute or conflict arises, the auctioneer together with the sales team will look to find a resolution for all involved. Penalties apply for anyone who deliberately disrupts an auction and if for any reason there is a disputed bid, the auctioneer may elect to reoffer the property at the last undisputed bid or restart the auction.
How does your auction process work?
We engage with you and the team from the time we are booked to provide support right up until auction day. For a detailed understanding of what your booking includes please go to our 'Auctioneer Services' page or contact us directly for more information.
What do Audio-Visual services include?
Refer to your service agreement otherwise get in touch via our contact form for more information.
What does an auctioneer booking include?
Please visit our Auctioneer Services page for a breakdown of inclusions or contact us by phone and one of our representatives can step you through each item.
What is the typical lead time?
We recommend booking at least 4 weeks in advance. We accept shorter timelines where capacity allows.
When will the auctioneer arrive?
Your auctioneer should arrive at least 20 minutes before auction, unless alternative arrangements have been made.
Which service do I need?
If you are a vendor or agency selling a property, choose the residential or commercial auction type. Select the other auction details and add-ons that fit. If you are running a fundraiser, the charity auction type is for you. Otherwise, contact us directly for more information and we would be happy to help guide you.
Will the auctioneer attend vendor meetings?
Yes, your auctioneer is available for vendor meetings by phone or video call. Please liaise with them directly to arrange a time.
Will the auctioneer help me negotiate?
All of our auctioneers are skilled in post auction negotiations. If you'd like support, simply let your auctioneer know beforehand so they can confirm availability and allow enough time to assist
Charity & fundraising7
Can you call corporate fundraising events?
Yes. Corporate-hosted fundraisers, end-of-year galas, conference auctions and similar events are all within our remit.
Can you handle both silent and live auction components?
No. We can only assist you with a live auction call.
Do you brief on stage etiquette and tech?
As part of our briefing process, we will send you an event form. It will ask about many things associated with the auction, including such things like microphone arrangements (wireless handheld is preferred). We will provide some recommendations based on previous experience on how to conduct proceedings including the suggested order and number of items.
Do you donate your services for charity events?
Where appropriate, yes. We offer reduced rates or pro-bono engagements for not-for-profits whose mission aligns with causes our team supports. The conversation starts with what you are raising for. Let us know more by filling in our Charity Auction Enquiry Form.
Do you help us choose auction lots?
A good live auction has a well curated set of items/experiences. See our resources page for general advice on curation. We don't pick what you auction, but if you give us a list, our auctioneers can help your decision making process.
How early should we book a charity auctioneer?
For events, ideally six to eight weeks in advance.
Will you do paddle raise or fund-a-need segments?
Get in touch with us to discuss your event needs and how we can accommodate.
Training4
Can you provide both an auctioneer and a campaign consultation?
While your auctioneer can provide general advice during your briefing calls, the time for this will be limited. If you'd like to upskill your team, we offer auction campaign training covering bidder qualification, vendor liaison, auction day processes and post-auction negotiation. See our training services page for more information on our programs.
Can you support our junior auctioneers with mentoring?
Yes. We offer auctioneer training for agencies who want to grow their internal capability. See our Auctioneer Training page for more information.
Do you provide pre-auction coaching for agents?
While your auctioneer can provide general advice during your briefing calls, the time for this will be limited. If you'd like to upskill your team, we offer auction campaign training covering bidder qualification, vendor liaison, auction day processes and post-auction negotiation to name a few. See our training services page for more information on our programs.
What happens after I submit a training booking request?
One of our team will contact you to discuss your needs further and recommend a program for you.
Bookings12
Can I reschedule my booking?
Yes. Depending on the circumstances, a rebooking fee may apply. Get in touch with us to discuss.
How do I make a booking?
Head to our booking page to submit a booking request. Our team will review the request, and get back to you within one business day. If any clarification is required, we will contact you directly for more information.
How do I pay?
We'll issue an invoice with details for payment by bank transfer or credit card. Bank transfer details are included on your invoice.
How early should we book an auctioneer for a campaign?
We recommend booking at least 4 weeks in advance. Last-minute bookings are accepted where capacity allows.
My preferred date / time is not available. What should I do?
Please get in touch with us so we can explore possible solutions together.
What are your auction booking terms and conditions?
Refer to your service agreement otherwise get in touch via our contact form for more information. See our Booking Terms & Conditions.
What happens after I submit an auctioneer booking request?
Our operations team checks auctioneer availability against your date and time. We come back within one business day with availability and confirmation. Once confirmed, you will receive an email confirmation and calendar invite, and your allocated auctioneer will contact you.
What happens if I need to Cancel my auction or sell prior?
Our standard service terms require full fees to be paid if a cancellation occurs within 28 days of the booked auction date, for any reason — including selling prior to auction.
What happens if I need to reschedule my auction?
Simply contact our operations team at admin@theauctioncompany.com.au or call us on 9834 6034 to let us know your requirements. We'll do our best to reschedule to a date and time that works for you, and we'll always try to keep the same auctioneer where possible. If that's not achievable, we may need to allocate a different auctioneer. Depending on the circumstances, a rebooking fee may apply. Get in touch with us to discuss.
What is the typical lead time for booking?
We recommend booking at least 4 weeks in advance. We accept shorter timelines where capacity allows.
When do I pay?
Fees are due seven days prior to your auction date
Who can book an auctioneer?
Real estate agents can book our independent auctioneers to work alongside their agency team. Vendors can also book an auctioneer directly, whether selling through an agency or independently. If you are selling independently, additional fees may apply if extra support or advice is required from the auctioneer during the campaign. Please contact us for more information.
For agents7
Can we trial your service for a single auction first?
Signing a service agreement and booking your first auction, does not lock you in to any ongoing arrangement. We welcome the opportunity to show you The Auction Company difference with a single engagement, and go from there.
Do I need to bring Auction Rules to the auction?
Victorian legislation requires that auction rules be on display for 30 minutes before the auction begins. While our auctioneers carry a set of auction rules, we recommend having your own on hand to help ensure timeframe compliance.
Do your auctioneers have auction rules?
Victorian legislation requires that auction rules be on display for 30 minutes before the auction begins. While our auctioneers carry a set of auction rules, we recommend having your own on hand to help ensure timeframe compliance.
What is your availability like during peak season?
We strongly recommend confirming dates at least four to six weeks ahead during peak periods, and we will always do our best to ensure you have an auctioneer available to you.
Who pays for the auctioneer?
In most cases, the auctioneer's fee is paid for by the vendor. We strongly recommend including auctioneer services in your marketing schedule so funds are accounted for and your vendor is aware of the cost upfront. Ultimately, the party who books the auctioneer is responsible for the fee, so we encourage clear communication with your vendor well ahead of time to ensure funds are secured.
Will you call against another agency at the same auction event?
In-room portfolio events sometimes feature multiple agencies. We handle the call with strict neutrality and confidentiality between agencies. We work for multiple agents and if requested will represent those who want us. That being said, different auctioneers could be selected for individuality.
Will you wear our agency branding on the day?
By default, our auctioneers wear a dark suit and red tie in line with our company image.
For vendors & bidders26
Are the auction results binding and legally enforceable?
Yes.
Are there any additional costs or fees associated with purchasing a property through auction?
No, unless of course you recruit someone to bid on your behalf, in which case their service may incur a fee. Remember that for any property purchase, you will need to consider stamp duty and settlement fees in addition to the purchase price. We recommend speaking to your lawyer or conveyancer for more information.
Are there any legal or contractual obligations when buying a property through auction?
Remember that bidding under auction conditions means there is not likely to be ‘subject to finance’ or ‘cooling off’ available. Furthermore, if you bid and the property is sold to you, you are required to sign the contract immediately afterwards and pay the 10% deposit.
Are there any requirements to participate in your auctions?
Generally, all bidders are required to adhere to the terms and conditions of each sale, which includes being able to pay a deposit on the day (normally 10% of the purchase price) and settle within a period of time governed by the seller's instructions. We recommend you speak to the sales representative beforehand for all relevant information.
Are there any warranties or guarantees provided for auctioned properties?
The terms and conditions of the sale are contained in the contract of sale and any questions pertaining to the property should be directed to the associated sales agency.
Can anyone participate in your auctions?
It's not up to us, the sales team overseeing the process will determine who can and who cannot participate. Generally though, if you can meet the terms and conditions of the sale, i.e. a deposit and settlement terms, you can attend the auction and bid. We recommend you speak to the sales representative beforehand for all relevant information.
Can I attend an auction as an observer without participating?
Yes, we encourage it.
Can I inspect a property before bidding?
In the weeks leading up to auction, properties are typically open for inspection on various days. The property is also normally open to inspect 30 minutes prior to the auction start time. Please contact the sales representative directly to know more.
Can I negotiate the terms or purchase price after winning the auction?
No, you must first apply for any amended terms before you bid at the auction. These must be approved prior to the start.
Can I obtain financing for a property I purchase at auction?
Yes, but please speak to your advisor (lawyer, conveyancer, mortgage broker, accountant etc.) to get advice prior to bidding at auction as everyone’s situation is different. You should remember that bidding under auction conditions means there is not likely to be ‘subject to finance’ or ‘cooling off’ available, so you should have your finances ready beforehand.
Can I participate in an auction remotely from another location or country?
Yes, you can organise to bid by phone or online. Alternatively you may organise for someone to bid on your behalf with a power of attorney. Please speak to the sales representative to make appropriate arrangements and seek correct authority to bid.
Can I place a conditional bid based on certain contingencies?
No, but you should speak to the sales representative to understand more. Ultimately it is the vendor’s decision.
Can I submit a pre-auction offer for a property?
Yes. However, in some situations vendors instruct their sales representatives to not accept any offers prior to auction. Please speak to the sales representative directly for more information.
Can I withdraw a bid during the auction?
No. Once a bid is called and acknowledged by the auctioneer, it stands — a bidder can't withdraw it. If a bid was made in genuine error, the bidder can flag it immediately, but it's the auctioneer's call (not the bidder's right) whether to disregard it, re-open bidding, or resubmit the property at the last undisputed bid.
Can someone bid on my behalf?
Yes, but someone will be required to sign the contract of sale if they are successful. Please check to make sure that the contract allows for the nomination clause to ensure you can nominate your name in place of the person bidding for you if they sign on your behalf. Alternatively you may make arrangements with the sales representative to sign electronically if you cannot attend or arrange a power of attorney on your behalf.
Do I need to provide any documents or identification to participate in an auction?
If you are required to register, normally the sales representative will require you to provide a copy of your driver’s license/passport. If you are a Director acting on behalf of a company, you'll need to provide proof as a Director, normally in the format of an ASIC company search. Speak to the sales representative directly for all relevant information.
How can I register for an auction?
In the state of Victoria, you are not legally required to register, however some sales representatives and the sellers require bidders to register to participate. Please speak to the sales representative directly for all relevant information.
How long do I have to complete the purchase after winning the auction?
Immediately after the conclusion of the auction you are expected to sign the contract and pay the nominated deposit.
I'm a vendor. Can I sell a property at auction using your services?
Yes. If you are working with a real estate agency, ask your selling agent if they have used us before — we work with most of the established Melbourne agencies. If you are selling your own home via 'For Sale by Owner', please indicate this on your booking request form.
Is GST payable on a commercial property purchase?
The GST payable (not payable) on a commercial property is specific to each property and circumstance. Always seek your own independent advice from your tax specialist and check the contract's GST clause before bidding on commercial property.
Is there a cooling-off period when I buy at auction?
No. Under the Sale of Land Act 1962, purchases at a publicly advertised auction are exempt from Victoria's 3-business-day cooling-off period. The exemption also covers a sale signed within 3 clear business days before or after the advertised auction date.
What are the payment terms for purchasing a property through auction?
Traditionally this is 10% of the purchase price. If you don't have the facility to pay the full 10% deposit on the day, a lower amount can be paid and the balance of the deposit on another day. Please check with the sales representative directly before bidding.
What deposit is payable at a residential auction?
Traditionally this is 10% of the purchase price. If you don't have the facility to pay the full 10% deposit on the day, a lower amount can be paid and the balance of the deposit on another day. Please seek approval and check with the sales representative directly before bidding. Tip: contact your bank to increase your transfer limits before auction day.
What happens if I am the highest bidder on a property?
If you are the highest bidder and the property has been declared ‘On the Market’, the property will be sold to you. You are required to sign the contract of sale immediately at the conclusion of the auction and pay the agreed deposit. If you are the highest bidder and the property has not ‘reached the reserve price’, the property is passed into you. You will have a short period of time to negotiate exclusively with the vendor. This period is deemed to be a 'reasonable amount of time' and could be up to 15 minutes after auction. Please note if you choose to not pay the vendor's reserve immediately after they may choose to negotiate with others.
What happens if the reserve price is not met during an auction?
If the reserve price is not met, the highest bidder will be given the first right to negotiate exclusively with the vendor after it is passed in, for a reasonable period of time. If there are no bids and the property is passed in, the property may be offered for private sale with an asking price.
What is the buyer's premium for purchasing a property through auction?
There is no buyer’s premium.
Reporting1
Do you provide written post-auction reports?
Auction statistics are recorded for every auction we conduct. Where auction volume is high enough for meaningful analysis, we run mid and end of year reviews with those clients.
Legal & auction process82
Victorian auction law, contract mechanics, reserves, dummy bidding, co-owner rules and adjacent professional questions. General guidance only — always consult a qualified lawyer or Consumer Affairs Victoria for advice on a specific matter.
A co-owner's adult child has an informal financial interest in the property (e.g. contributed to the mortgage) but isn't on title - are they a 'co-owner' for the rules?
Consultation with the lawyer/conveyancer in this instance should be made to ensure correct obligations are met for the auction noting that a co-owner means a joint tenant, whether at law or in equity or a tenant in common, whether at law or in equity. In other words, their financial interest complicates the situation.
A sister/brother of a co-owner is not on title but wants to bid - does this trigger the co-owner rules or need special declaration?
No. Since she/he's not a vendor on title, she's treated as an ordinary bidder - no co-owner Schedule or special announcement applies to her unless acting under the directive of a 'co-owner'. Please note that a co-owner means a joint tenant, whether at law or in equity or a tenant in common, whether at law or in equity and consultation should always be made with the lawyer/conveyancer to ensure correct obligations are met for the auction.
Are commercial and rural property auctions subject to the same rules as residential in Victoria?
The core auction conduct rules (auctioneer qualifications, dummy bid prohibition, vendor bid disclosure, Schedules 1-4, passing-in process) apply across residential, commercial and rural land. Additional sector-specific considerations can apply, such as GST treatment, due diligence on leases/tenancies (commercial), or water rights, carrying capacity and equipment inclusions (rural).
As a freelance, third party auctioneer, what measures can we take to protect ourselves from non-compliant agent behaviour?
Ask about all offers/rejections made during the campaign; use a pre-auction checklist (co-owners bidding, offers received, material facts) signed off by the agent; require any reserve change to be in writing and dated/timed; keep your own notes or recordings of the auction.
As Auctioneer can I refuse a bid?
Yes. Under the standard auction rules, the auctioneer may at any time: refuse a bid set the amount by which bidding advances refer a bid to the vendor withdraw the property from sale re-submit the property at the last undisputed bid, or restart bidding, if there's a dispute
Can a bidder bid against themselves at a public auction?
There's no rule against a genuine bidder raising their own bid if no one else is bidding — it's their own money and genuine intent, so it isn't dummy bidding.
Can a bidder retract their bid during an auction?
No. Once a bid is called and acknowledged by the auctioneer, it stands — a bidder can't withdraw it. If a bid was made in genuine error, the bidder can flag it immediately, but it's the auctioneer's call (not the bidder's right) whether to disregard it, re-open bidding, or resubmit the property at the last undisputed bid.
Can a co-owner bid through a representative instead of bidding personally?
Yes - a co-owner may bid personally or through an authorised representative, but never through the auctioneer. This must still be declared before bidding starts under the applicable Schedule.
Can a reserve be confirmed verbally when on the market — does the auctioneer have to be present when this revised reserve is given, or is written adjustment to reserve required?
Written is what matters, not physical presence. An initialled sale authority, text or email confirming a reserve change is binding (Electronic Transactions Act (Vic) 2000; Instruments Act s126). A verbal-only confirmation is not enough to act on — wait until you've actually seen it in writing.
Can a vendor change or set the reserve price on the day of the auction?
Under current Victorian law, yes - reserves can be set or adjusted right up to auction day.
Can an auction be unreserved? If so, what is it?
Yes. An unreserved (or "no reserve") auction is one where the vendor sets no minimum price — the property will sell to the highest genuine bidder on the day, no matter how low the final bid is.
Can an executor bid at an auction?
If the executor wants to personally buy the property they're selling as executor, that's a conflict of interest: executors have a fiduciary duty not to profit from the estate, so this generally needs beneficiary consent, full disclosure, and independent legal advice (or court approval) to avoid the sale being challenged later.
Can bidders bid subject to conditions like finance or building/pest reports, if the vendor allows it?
This is not ideal and certainly not as something a bidder adds on the spot — a bid can only be made on the terms of the contract already displayed before the auction started, and those terms apply equally to every bidder. What the vendor can do is agree in advance to include a finance, building/pest, or other condition as a special condition in the contract of sale that's displayed before bidding begins — in that case, every bidder is bidding on that same conditional contract. This is uncommon (most vendors prefer unconditional auction sales), but it's legally possible if arranged with the vendor beforehand.
Can foreign buyers bid at auction in Victoria?
Yes, but foreign buyers should confirm before auction day whether Foreign Investment Review Board (FIRB) approval is required for that property, and be aware of the additional foreign purchaser duty surcharge and land tax surcharge that can apply in Victoria. These obligations exist regardless of purchase method (auction or private sale).
Can I bid on behalf of a bidder without written consent at auction as the real estate agent?
No. An agent (or anyone else, including a buyer's advocate) bidding on someone else's behalf needs clear written authority — typically a limited power of attorney or written authorisation specifying the property and bidding limit. Without it, the agent has no legal standing to bind that buyer to the winning bid, and the contract could end up unenforceable against the person they claimed to represent. It also raises a conflict-of-interest concern, since the agent is engaged to act for the vendor, not the buyer.
Can I bid on behalf of a company or trust?
Yes, provided the contract is intended to be signed in the correct company/trust name and you have authority to bind that entity (e.g. as director or trustee). It's best to confirm the exact legal name and structure with the agent and your solicitor before auction day, since the contract can't be changed afterwards. If successful, you must then sign the 'Personal Guarantee' form in the contract.
Can I conduct an auction in the backyard or inside the house?
Yes — there's no requirement to auction on the street. Indoor/backyard ("boardroom") auctions are legal and common, provided it stays a genuine public auction (open to all interested bidders) and the usual rules apply: auction rules and information statement displayed 30 minutes beforehand, no dummy bids, vendor bids disclosed. Just ensure the space can fit everyone wanting to attend and bid.
Can I get finance approval after winning at auction?
You can try, but there's no legal protection if it falls through - auction contracts are not subject to a finance clause. Buyers should have finance pre-approved (ideally unconditional) before bidding, since failing to settle due to lack of finance is treated as a default under the contract.
Can I make an offer on a property before auction day?
Yes, vendors can/may accept a pre-auction offer if they choose to. If accepted, the sale is generally brought forward and signed under the same auction contract terms (including no cooling-off, if signed within 3 clear business days of the advertised auction). The agent must still conduct the campaign in good faith and disclose the offer process to other interested buyers who have shown an interest or inspected the property to advise there is a favourable offer to the vendor on the table without disclosing the actual amount. It is up to an interested party to make a counter offer if the vendor hasn't already accepted the offer in writing and it is critical to amend all advertising to reflect the property is sold or under contract.
Can I offer different bidders different terms to encourage bidding at auction?
Any change to terms before the auction (e.g. accepting 5% deposit or varied settlement) must be offered equally to all bidders. Giving it to only one party risks creating an unfair term, and the bidder or buyer can take action against you for not making the same terms available to everyone. Be aware that all terms must be displayed for 30 minutes prior to the start of the auction. Making changes in the 30 minutes prior restarts the clock and may cause delay to the auction by additional 30 minutes from the time any changes are made.
Can I sign a contract at auction digitally? Or is a hard copy contract required?
Electronic signatures are legally valid in Victoria under the Electronic Transactions (Victoria) Act 2000, provided all parties consent and the method reliably identifies the signer and their intent. In practice, most agencies still default to a hard-copy signature immediately after the hammer falls, for certainty and speed on the day — but e-signing (including of the Section 32 vendor statement) is increasingly used and accepted.
Can the auctioneer sign the contract or vendor statement on behalf of the vendor or buyer in Victoria?
For the contract of sale — yes. Under long-standing case law (going back to English case law such as Sims v Landray and applied in Australia) (and consistent with s.126 of the Instruments Act 1958), the auctioneer is treated as having implied authority to act as agent for both the vendor and the successful bidder for the limited purpose of signing the note or memorandum (aka contract) required to satisfy the writing requirement — because the auction process itself is taken to be sufficient authorisation. For the Section 32 vendor statement — no. This is the vendor's own disclosure document and must be prepared and signed by (or with specific written authority from) the vendor before the contract is signed; the auctioneer's automatic signing authority doesn't extend to it.
Can the auctioneer withdraw the property for sale after it has been announced 'on the market'?
Technically yes, provided the Vendor has provided clear instruction — the standard auction rules give the auctioneer power to withdraw the property from sale "at any time," and no contract is formed until the hammer actually falls, even after "on the market" has been declared.
Can the real estate agent sign the contract or vendor statement on behalf of the vendor or buyer in Victoria?
Unlike the auctioneer's automatic authority at the fall of the hammer, an agent has no automatic right to sign. Under s.126 of the Instruments Act, an agent can only sign the contract on behalf of the vendor (or buyer) if they hold specific written authority to do so. The same applies to the vendor statement — an agent can only sign it for the vendor with clear written authorisation. And since the agent is engaged to act for the vendor, signing on behalf of the buyer would also raise a conflict-of-interest issue unless properly authorised and disclosed.
Can the same buyer plant 1 or more bidders in the crowd and bid against each other to give the impression of more competition?
A buyer may elect to utilise a strategy whereby two people connected to them (e.g. a spouse and child) bid against each other. When the property is knocked down to the highest bidder, the auctioneer will point to him/her to sign the Contract of Sale, notwithstanding the bidder may have been bidding for a family member. The successful bidder and the intended buyer can sort this amongst themselves via a Nomination Declaration.
Can the terms in the contract of sale be negotiated after the hammer falls?
No. An auction sale is unconditional - the contract of sale displayed before bidding is the contract you're bound by. Buyers should review it (ideally with a conveyancer/solicitor) well before auction day, since terms can't be changed once the property is knocked down.
Do I have to state auction rules?
Yes. The Rules for the Conduct of a Public Auction must be read out audibly and displayed in English, and made available for inspection at least 30 minutes before the auction starts. They must be stated as written and not paraphrased.
Do I need a license to conduct an auction as auctioneer in Victoria?
There's no separate "auctioneer's licence" in Victoria. To conduct a property or business auction you must be a licensed estate agent, an agent's representative, or a legally accredited auctioneer (a small, closed group approved for holding an auctioneer's licence between Feb 1994–95). The Auctioneer's licence was repealed in 2000 in Victoria.
Do I need a solicitor or conveyancer present at auction?
It's not a legal requirement, but it's strongly recommended to have a solicitor or conveyancer review the contract of sale and Section 32 statement before auction day, since there's no cooling-off period to fall back on afterwards.
Do I need to register to bid at auction in Victoria?
No. Unlike NSW and Queensland, Victoria has no mandatory bidder registration requirement. Many agencies still ask bidders to provide their name, ID and contact details voluntarily (good practice for verifying genuine interest and speeding up contract signing), but there's no legal obligation to do so. (Note: this has been a point of ongoing industry debate — REIV has called for reform.)
Does a co-owner have to be named on the title to be treated as a 'co-owner' under the auction rules?
Yes. For Schedule 2, 3 or 4 or regulations to apply, the person bidding must actually be one of the registered vendors selling the property (i.e. on title, or the relevant company/trust). Family relationships alone don't make someone a 'co-owner.' Please note that a co-owner means a joint tenant, whether at law or in equity or a tenant in common, whether at law or in equity and consultation should always be made with the lawyer/conveyancer to ensure correct obligations are met for the auction.
Does a penciller/scribe require an Agent's Representative qualification at an auction?
No. The penciller (who records bids) is performing an administrative/clerical role, not "conducting" the auction, so they don't need to be a licensed agent or agent's representative.
Does GST apply to a property bought at auction?
Usually no for private residential sales (input taxed / vendor not registered for GST). Commercial and some rural property sales can attract GST, sometimes reduced under the margin scheme or GST-free as a 'going concern'. Always check the contract's GST clause and get tax advice before bidding on commercial or rural property. It pays to check with the vendor's/estate's lawyer or conveyancer.
Does the auctioneer have to announce the 'property on the market'?
There's no specific legislated wording requiring the auctioneer to say "on the market." It's standard industry practice (and good transparency) for the auctioneer to signal once bidding has reached the reserve and the property will definitely sell or respond accurately when asked by a bidder.
Does the auctioneer or real estate agent need to have a reserve price from the vendor before they commence the auction?
No strict rule requires a written reserve before you start — you can open the auction. But you must not release the property 'to the market' until you actually have a reserve, and it's best practice to have it endorsed on the authority (dated/timed) before you begin. Rule of thumb: no reserve, no auction.
Even if there are no bidders, should we hold the auction anyway? What are the implications if we don't?
Yes, still conduct it. Display and audibly read the auction rules regardless of turnout, call for bids (even to an empty room), and formally pass the property in if there are none. Skipping this risks invalidating your claim to commission or the 'no cooling off' auction clause applying to offers after, since no auction was actually held.
How long before an auction do I need to display the auction rules?
The auction rules must be made available for inspection at least 30 minutes before the auction starts.
How long does a real estate agent or auctioneer have to negotiate with a party if a property is passed in to them? What is a 'reasonable' period of time?
There is no specified time. The answer is "a reasonable period of time". This is subjective. The passed-in bidder must have a genuine chance to negotiate before approaching the underbidder; once they've clearly refused and won't move, you're free to negotiate with someone else.
How much deposit do I need to pay if I win at auction?
Typically 10% of the purchase price, paid immediately after the auction (cash, cheque, EFT or approved deposit facility). The exact amount and accepted payment methods are set out in the contract of sale on display before bidding starts - always confirm before you bid.
If a company or trust is the named owner of a property, who is deemed to be a "co-owner" in this instance?
The company or trust itself (as the registered vendor) is what counts — not its directors, shareholders, or beneficiaries. Co-owner rules only apply if there are two or more separate registered vendors on title (e.g. two companies, or a company and an individual jointly). A sole company/trust vendor has no "co-owner"; if someone behind that entity wants to bid to buy from it, they're an ordinary bidder, not a co-owner under the Schedule rules.
If a property is passed in on a vendor bid, do I need to disclose this in future marketing?
Yes, always. Any future marketing or statement of the last bid amount must state it was a vendor bid — required in printed materials, and it should be volunteered verbally too.
If a sibling is bidding at the direction of, or to help, the actual co-owner (rather than to buy for themselves), is that a problem?
Yes - if they have no genuine intention to buy and are just bidding to advance the price on the co-owner's behalf, this risks being treated as a dummy bid, which is illegal. Genuine intent to purchase is what matters, not just name being off the title.
If auctioneer elects to not reduce increment, and sells the property without having accepted the other bidder's bid, what consequences are there for agent and auctioneer, if any? When are we protected for pushing back, and when are we not?
You're in control. Auction rules let the auctioneer set and hold bidding increments and refuse bids, with no liability just for holding firm and selling on that basis. Best protection if a bidder pushes back hard: pause the auction and get the vendor's instructions before proceeding.
If I am the real estate agent selling the property and I or a family member want to bid for the property, can I bid?
It's prohibited under section 55 of the Estate Agents Act 1980, unless strict conditions are met: the vendor gives written consent, the agent acts honestly and reasonably, no commission is payable on the sale, and the vendor ends up as well off as if sold to an independent buyer at fair market value. Breaching this is a criminal offence with significant penalties.
If I make an offer after the property has passed in, and I am not the highest bidder, does the real estate agent have to take my offer?
Generally, yes — an agent must pass on all genuine offers to the vendor, unless the vendor has specifically instructed the agent not to (for example, instructing the agent to negotiate exclusively with the highest bidder first). Your offer should still reach the vendor, but the vendor isn't obliged to consider it ahead of the highest bidder.
If online bidding allowed in Victoria?
Yes. Live online/livestreamed bidding platforms are legal and widely used. The same auction rules — vendor bid disclosure, no dummy bids, no late bids after the hammer falls — apply regardless of whether bidders are in the room, on the phone, or online.
If the property does not meet the reserve price, what happens?
It's passed in. The auctioneer must then invite the highest bidder to negotiate directly with the vendor before the property can be offered to anyone else — this applies whether the last bid was a genuine bid or a vendor bid.
If the property is put on the market, written reserve, and is sold, what if the buyer elects not to sign the contract? What can we enforce, if anything? Can the vendor enforce?
Same principle applies: the hammer drop forms a contract, but it needs to be signed to enforce directly. In practice, the vendor can re-offer to the underbidder (Schedule 1 allows reopening the bidding) or if there are multiple prospective buyers/bidders in situ, the auctioneer may reopen the auction. The Vendor may separately pursue the defaulting buyer for damages/loss through his/her lawyer to recover costs including all marketing expenses/auctioneers fees.
If you receive the reserve by phone or text, is this binding?
Text/email is binding — the Electronic Transactions Act (Vic) 2000 recognises written electronic communication. A verbal phone call alone is weaker evidence; best practice is to get it confirmed in writing before you act on it.
Is a bid legally binding?
A bid is an offer, not a contract by itself. It becomes binding once the auctioneer accepts it — traditionally on the fall of the hammer (Payne v Cave; British Car Auctions v Wright) — but a signed written contract is still needed for full enforceability (Instruments Act s126).
Is a family member of the selling agent (not a co-owner) bidding at the auction covered by these co-owner rules?
No - that's a separate issue under section 55 of the Estate Agents Act (restrictions on agents/family buying agency-listed property). A co-owner means a joint tenant, whether at law or in equity or a tenant in common, whether at law or in equity.
Is a verbal agreement at auction legally binding, or do I need a signed contract?
To be enforceable it needs to be in writing and signed on a contract (Instruments Act s126). Although, the fall of the hammer does form a contract in principle (bid = offer, hammer = acceptance).
Is it paramount to collect a deposit on the day of the auction?
10% is the traditional deposit. It exists to protect the vendor — if the purchaser defaults, the vendor can forfeit the deposit (Sale of Land Act ss35, 35-4), and it's held in trust pending settlement (Estate Agents Act s59). There's no rule fixing it at exactly 10% (only off-the-plan sales are capped at a 10% maximum, s9AAA), but collecting a solid deposit on the day protects the vendor if the sale falls through.
Is phone bidding allowed in Victoria?
Yes. Phone bidding is common and permitted, provided the person bidding on the absent buyer's behalf has clear written authority, and the auctioneer/agent is satisfied the bid is genuine. The same rules against dummy and late bids still apply.
Is the reserve price at auction in the quote range?
Not necessarily, under current law. Agents must give buyers a price estimate based on three genuinely comparable sales, and can't advertise below that estimate (underquoting laws) — but the vendor can still set the reserve later, up to and including auction day, and it can end up above the quoted range.
Is there a cooling-off period for a property bought at auction?
No. Under the Sale of Land Act 1962, purchases at a publicly advertised auction are exempt from Victoria's 3-business-day cooling-off period. The exemption also covers a sale signed within 3 clear business days before or after the advertised auction date.
Is there a reserve form we can use?
The reserve should be recorded in writing on the vendor's signed authority, dated and timed.
Must all Full Licensed and Agents Representatives auctioneers have their own Insurance?
Depends on how you're engaged. Fee/independent auctioneers not employed under the hiring agency's licence must hold their own professional indemnity and public liability insurance. Agents' representatives genuinely employed by that agency are typically covered under its policy. Rule of thumb: never conduct an auction without insurance in place. As an independent auctioneer, best practise also suggests that prior to the auction, request a copy of the certificate of currency of the Agency's Professional Indemnity policy who you are representing.
To what extent does the behaviour of the estate agency on auction day and prior extend to us as the third-party auctioneer?
There's real exposure for independent/fee auctioneers. Ask the agent upfront whether any offers have been made or rejected, so you're not caught up in under-quoting or non-disclosure issues you weren't aware of. You also carry your own duty under s12 of the Sale of Land Act 1962, separate from the agency's conduct. The Auctioneer controls and is responsible for the auction from Conditions of Auction being made available before the auction starts to knocking down the property or withdrawing the property.
What are the minimum requirements to have HELD an auction?
Display the auction rules for public inspection at least 30 minutes beforehand, audibly read the rules in English, and call for bids — then formally pass the property in if it doesn't sell. Skipping these steps risks the auction being treated as not properly conducted and if the property is sold post auction and there was no auction conducted, the buyer is entitled to Cooling Off.
What do I legally need to display at an auction?
For at least 30 minutes before bidding starts, at the auction site, the auctioneer must display: the correct set of auction rules (one of Schedules 1–4, depending on whether vendor or co-owner bids apply) + the prescribed information statement (Schedule 5) summarising the law + the contract of sale and any other special conditions
What do the different Schedules of Auction rules mean in Victoria i.e. Schedule 1, Schedule 2, Schedule 3, Schedule 4 and Schedule 5?
Under the Sale of Land (Public Auctions) Regulations 2024: Schedule 1 – General rules: no vendor or co-owner bids permitted. Schedule 2 – Rules where one vendor (co-owner) intends to bid to purchase. Schedule 3 – Rules where some vendors (co-owners) intend to bid to purchase. Schedule 4 – Rules where all vendors (co-owners) intend to bid to purchase. Schedule 5 – The prescribed information statement explaining auction laws to the public (not a rule set — it's the consumer information sheet). The auctioneer must select and display whichever of Schedules 1–4 matches the actual bidding arrangement for that sale, plus Schedule 5 in every case.
What happens if the successful bidder refuses to sign the contract?
The buyer is already legally bound from the fall of the hammer, whether or not they physically sign. Refusing to sign is a breach of contract - the vendor can pursue remedies including keeping the deposit, suing for damages, or (in limited circumstances) reselling the property and claiming any shortfall from the defaulting buyer.
What happens to my deposit if I can't complete the purchase after auction?
You risk losing some or all of it. Since auction contracts are unconditional, failing to settle is a default - the vendor can typically keep the deposit (or claim it via the stakeholder) and may pursue further damages if the shortfall on resale is greater than the deposit held. Default clauses can be found in the General Conditions of a Contract of Sale.
What if there is a late bid after the property has been 'passed in'?
It is illegal to accept a late bid. The auctioneer must first invite the highest bidder to negotiate with the vendor. Only if that doesn't lead to a sale can the agent then consider offers from others, including someone who tried to bid after bidding stopped.
What if there is a late bid after the property has been 'sold', 'knocked down'?
This is a genuine late bid, and it's illegal for the auctioneer to accept it. The Sale of Land Act prohibits an auctioneer from taking any bid or offer once the property has been knocked down — the sale to the successful bidder is already binding at that point. An agent or agent's representative who hears a late bid must not even pass it on to the auctioneer, the vendor, or anyone else. Note: if the successful bidder or the vendor then refuses to sign the contract of sale — at that point, the auctioneer can accept a late bid or the agent can pass it on for a private sale, or reopen the auction at the last undisputed, since there's no longer a binding contract standing in the way.
What insurance obligations start once I win at auction?
In Victoria, legal risk for damage to the property generally stays with the vendor until settlement, unless the contract's special conditions say otherwise (this differs from some other states). Even so, it's prudent for a buyer to arrange their own building insurance from the day of sale, since special conditions can shift risk earlier and disputes over damage before settlement can otherwise be complicated. Speak to your lawyer/conveyancer to get their advice.
What is a buyer's advocate, and can they bid for me?
A buyer's advocate (or buyer's agent) is a licensed professional engaged by a buyer to research, negotiate and/or bid on their behalf. They can bid at auction provided they have clear written authority from the buyer they're representing.
What is a checklist of things I should prepare before I hold an auction with my real estate team?
Section 32 vendor statement and contract of sale finalised and available for inspection (min. 3 clear business days before auction) Correct Schedule of auction rules (1–4) selected and printed, plus Schedule 5 information statement (displayed side by side) Reserve price confirmed and agreed in writing with the vendor Vendor/co-owner bidding intentions clarified (affects which Schedule applies) Auctioneer briefed on special conditions, title issues, and any building/pest disclosures Marketing and price guide checked for underquoting compliance On-site logistics: signage, PA/sound system, seating/standing space, weather contingency Staff roles assigned: auctioneer, agent, penciller/scribe, registration table (if used) Identification/registration process agreed (even though not legally mandatory) Phone/online bidder arrangements tested in advance, with written authority on file Crowd safety and traffic management plan, especially for street-front auctions Contracts, pens, deposit payment facilities (EFT/cheque) ready for immediate signing
What is a mortgagee auction?
A sale conducted by a lender (mortgagee) using their power of sale after a borrower defaults on their loan. The mortgagee is named as vendor instead of the registered owner. Properties are typically sold "as is," with no vacant possession or condition warranties.
What is a receiver's auction?
A sale conducted by a receiver appointed over a company's assets (often by a secured creditor under a security agreement, or by a court) when the company has defaulted on its obligations. The receiver acts as agent for the company to sell assets — which can include real property, business assets, plant and equipment — to repay the appointing creditor. Like mortgagee sales, receiver sales usually have limited warranties/disclosure and are sold on an "as is, where is" basis.
What is a Section 32 (Vendor's Statement) and do I need one before auction?
It's a legally required disclosure statement covering title, zoning, easements, outgoings, owners corporation details and other key matters. The vendor must make it available to prospective buyers before the contract is signed, and it must be available for inspection at the auction site.
What is a Vendor Bid?
A bid placed by the auctioneer, on behalf of the seller, to help move bidding toward the reserve price. It must be clearly and audibly announced as a vendor bid each time it's made, and the auctioneer must have told the crowd before bidding started that vendor bids may occur. A property can never be sold on a vendor bid — it only exists to advance the price.(Invitation to TREAT)
What is an offer?
An auctioneer's call for bids is only an invitation to treat — not an offer itself. The bidder's bid is the offer; it only becomes binding once the auctioneer accepts it, traditionally at the fall of the hammer.
What is an unfair term? If my vendor instructs me to, can I be held liable for creating an unfair term?
An unfair term creates a 'significant imbalance' in the parties' rights — e.g. giving one bidder a 5% deposit or 120-day settlement and refusing the same terms to others. 'I was just following my vendor's instructions' isn't a full defence: agency conduct rules require instructions to be lawful, so you can still be exposed for creating an unfair term even where the vendor told you to.
What is dummy bidding?
A dummy bid is a fake bid made by someone with no genuine intention to buy, used to artificially push up the price. It's a criminal offence under the Sale of Land Act 1962, carrying significant penalties for the auctioneer, agent, or anyone who arranges it. This is distinct from a vendor bid, which is legal only when made by the auctioneer on the seller's behalf and clearly announced as such.
What is the definition of a 'co-owner'?
Under the Sale of Land (Public Auctions) Regulations, a "co-owner" simply means: where a property being auctioned has two or more vendors, each of those vendors is a co-owner of the property. If one, some, or all of those co-owners intend to bid at the auction to buy the property from their fellow co-owner(s), that's what determines which Schedule of rules applies (Schedule 2, 3 or 4) — and those co-owner bids must be made personally or through a representative, never through the auctioneer.
What must be declared before the auction if a co-owner intends to bid?
The auctioneer must display the correct Schedule (2, 3, or 4, depending on how many co-owners intend to bid) and announce, before bidding starts, that a co-owner intends to bid to purchase from their co-owner(s) - so other bidders know one participant has an ownership stake in the property.
When can a lower increment (i.e. $100) be considered a disruption?
Persistent, repeated low counter-bids against your stated increment can be treated as disruptive under s47, but it's a judgement call on the day — a single low bid isn't automatically disruptive, and genuine questions are protected (Sale of Land Act 1962 (Vic) s47(6)).
When does stamp duty (land transfer duty) become payable after buying at auction?
Land transfer duty is generally paid within 30 days of settlement (not the auction date) - in practice it's usually calculated and paid electronically by your conveyancer/solicitor as part of settlement via the State Revenue Office's Duties Online system.
Who pays the real estate agent's commission at auction?
The vendor (seller), under the agency agreement signed before the campaign begins - not the buyer.
Whose responsibility is it to keep the crowd safe at a public auction?
Primarily the selling agency/auctioneer running the event, who owe a duty of care to attendees under general occupational health & safety and public liability principles — covering things like safe standing areas, clear sightlines, and crowd control, especially for street-front auctions. The vendor (as property owner) also carries some responsibility for the condition of the premises. For auctions affecting public land (footpaths, road closures), a council permit and, for large crowds, police notification may also be required.
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